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TAC COOLING ENGINEERING SDN BHD

Privacy Policy

We value your privacy and are committed to protecting your personal information.

Privacy Policy

This privacy statement represents the privacy policy applicable to all legal entities owned by TAC COOLING ENGINEERING SDN BHD. Any updates to improve our services will be posted here. Please review this statement carefully before providing your information or using our services.

This policy applies to https://www.taccooling.com and other related TAC COOLING ENGINEERING SDN BHD websites and online activities. It also covers external data subjects providing Personal Data via normal business operations, third-party providers, partners, public sources, or communication channels.

1. How and Why We Use Personal Data

Personal Data

When using our services, we may ask for certain personally identifiable information to contact or identify you (Personal Data). This may include but is not limited to:

  • Name (individual or registered business name)
  • Personal identification details (e.g., passport)
  • Email address
  • Phone number
  • Address, State, Postal Code, City
  • Banking details
  • Preferred language
  • Preferred services or products
  • Other relevant information

When You Visit Our Website

We collect data via cookies to track your activity on our website. This data includes device information, IP address, and site usage, helping us enhance your browsing experience and personalize content.

When You Subscribe to a Newsletter

If you contact us for business, orders, projects, media, investments, suppliers, sponsorships, or events, we collect your Personal Data to fulfill your requests and provide support. For existing customers, we may use your data to communicate and promote our products and services.

Integrity Due Diligence Investigations

When necessary, we may conduct due diligence investigations on potential business partners, including processing Personal Data related to business roles, public authority relations, sanctions, contracts, memberships, legal claims, and reputational issues to comply with legal obligations and protect our interests.

2. Sharing of Personal Data

We only share Personal Data with third parties when necessary for business operations or service delivery, under strict data processing agreements. This includes consultants, recruitment, financial, security, IT, communication, and due diligence service providers.

We do not share your data for third-party marketing purposes. Where required by law, we may disclose Personal Data to authorities only to the extent legally necessary.

3. Transfer of Personal Data

Personal information may be transferred and stored in jurisdictions with different data protection laws. By submitting your information, you consent to such transfers.

We ensure your data is protected with adequate security controls during any transfer.

4. Cookies

Our website may use cookies and similar technologies to improve functionality and user experience. Cookies store small data files including unique anonymous identifiers.

You may configure your browser to refuse cookies or alert you when cookies are sent, but some features may not work correctly.

5. Security of Processing

We apply robust technical and organizational measures to protect your Personal Data against loss, unauthorized access, alteration, or unlawful processing. Access is strictly limited to authorized personnel with legitimate business needs.

6. Retention and Deletion of Data

Personal Data is retained only as long as necessary for legitimate purposes and legal requirements. Contractual data is retained to fulfill obligations. Consent-based data is stored until withdrawal or when no longer needed.

7. Privacy Statements of Third Parties

This policy covers only TAC COOLING ENGINEERING SDN BHD’s practices. We are not responsible for privacy practices or content on third-party websites or services linked from our site. Please review their policies before sharing your data.

8. Changes to This Privacy Statement

We may update this policy periodically. Minor updates may not be specifically announced. Please review this page regularly for changes.

9. Contact Us

For questions or concerns about our privacy practices, please contact:

PENANG OFFICE
556P, Jalan Batu Uban, Taman Century, 11700 Gelugor, Pulau Pinang
Phone: +604 658 3011
Email: enquiry@taccooling.com
SELANGOR OFFICE
5-2, Jalan Puteri 2/5, Bandar Puteri Puchong, 47100 Puchong, Selangor
Phone: +60 12-886 0183
Email: enquiry@taccooling.com
ALOR SETAR OFFICE
45, Lorong Putih 8, Taman Rakyat Mergong, 05150 Alor Setar, Kedah
Phone: +604 731 0982
Email: enquiry@taccooling.com
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